Soul Map Session Terms & Conditions

By booking and paying for this Soul Map Session, you agree to the following terms:

1. Nature of the Service
This Soul Map Session is a consultative, therapeutic-informed service, not a clinical therapy session. While it is facilitated by a licensed therapist, it does not establish a therapist-client relationship and is not intended for diagnosis, crisis intervention, or ongoing treatment.
The purpose of this call is to:
- Support you in determining whether therapy or coaching best fits your current needs
- Offer professional, values-aligned guidance to help you move forward
- Help you feel grounded, affirmed, and informed in your next steps
2. Confidentiality
All personal information shared during the call or through intake forms will be kept private and treated with respect and discretion. However, because this call is not therapy, it is not protected under HIPAA or other clinical confidentiality laws.
If safety concerns or disclosures of harm arise during the session, appropriate actions will be taken in line with professional ethics and mandated reporting laws.
3. Payment & Refund Policy
Payment is required in full to secure your session.
Soul Map Sessions are non-refundable, even if you choose not to complete the intake form or schedule your session after payment.
Rescheduling is permitted once with at least 24 hours' notice. No-shows or same-day cancellations will forfeit the session without refund.
4. Rescheduling & Cancellations
You may reschedule your session one time using the link provided in your confirmation email. Please provide at least 24 hours’ notice for all changes.
All sessions must be scheduled and completed within 30 days of purchase. This also applies to any rescheduled appointments.
If you are more than 10 minutes late to the call, the session may be canceled and considered a no-show.
5. Eligibility & Scope
This call is open to adults (18+) who are seeking clarity around personal development, healing, and support needs. It is not appropriate for individuals in immediate crisis or requiring clinical mental health support at this time.
If you are in need of emergency support, please contact a local crisis center or dial 988 (in the U.S.) for immediate mental health assistance.
6. Next Steps After the Call
At the conclusion of your session, you’ll receive a summary of next-step recommendations, which may include:
- A referral to Soul 2 Soul therapy matchmaking services
- An invitation to join a coaching program or 1:1 services
- Suggested resources or self-paced options if you are not ready for either
There is no obligation to purchase or enroll in any additional services.
7. Marketing & Promotion
With your consent, anonymized insights or reflections from your experience may be shared in future marketing or promotional materials to highlight the value of the Soul Map Session. No identifying details (such as your name, voice, video, or personal information) will ever be used without your explicit written permission.
Your privacy and dignity remain a priority in all marketing efforts.
8. Agreement
By submitting payment and booking your Soul Map Session, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

Payment is required in full to secure your session.

Soul Map Sessions are non-refundable, even if you choose not to complete the intake form or schedule your session after payment.

Rescheduling is permitted once with at least 24 hours' notice.

No-shows or same-day cancellations will forfeit the session without refund.